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Anecdote: My wife and I normally file with turbo-tax, and usually end up owing money to the government. This year was different, and we actually got money back
by jwally 7y ago
Anecdote:
My wife and I normally file with turbo-tax, and usually end up owing money to the government. This year was different, and we actually got money back.
We have to pay to use turbo-tax (like 39.95 or whatever). When it was asking how we wanted to pay, there was an option where it could be taken out of our refund. We selected this; and were about to hit submit before we noticed that 39.95 figure twice.
Turns out they were going to charge us 39.95 to use their product, and (I doubt accidentally) 39.95 to pay them out of our refund. We sprinted back, chose to pay with our card (which was free) and filed.
I felt like I needed to shower after.
- catslaps 7y agoI had the same experience LAST year when I used them as well. It is no accident that the normal fee is the same as this surprise additional fee to pay them out of the refund. Deliberately meant to go under the customer's radar.
- tracker1 7y agoNoticed the same.. definitely intentionally misleading.
- starpilot 7y agoFuck, really? I used that option, they nailed me. God damn.