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We like imagine a big conspiracy, or pressure from the top because of corporate greed. And sure, CEOs and the board called leaders for a reason, and ultimately
by guitarbill 7y ago
We like imagine a big conspiracy, or pressure from the top because of corporate greed. And sure, CEOs and the board called leaders for a reason, and ultimately they're responsible, not just for culture, but the whole operation.
While I can't speak for the aviation industry, in my experience lower and middle management is just as much at fault, if not more. That's often where the real cowards sit, tyrannizing downwards and lying upwards. I'm not saying upper management is faultless, but presumably they aren't the only ones.
- vkou 7y agoUpper management sets the cultural expectations. If they prioritize shipping over safety, the middle managers will follow the incentives. Middle managers don't have the power to drive institutional change in a hierarchical organization. Cultures flows from whomever can fire your ass.
- guitarbill 7y agoI don't buy it; at the end of the day everybody has some moral responsibility when human lives are involved. Not to Godwin the argument, but I would have hoped WW2 would have taught us that much. But I'm not familiar with US work culture. Again, clearly upper management aren't blameless either, but the fact remains responsibility cannot or should not be so easily passed on.