> Any carrier will allow you to change your password or pin using other information . If by "other information" you mean "come into a store and show a governme

> Any carrier will allow you to change your password or pin using other information . If by "other information" you mean "come into a store and show a government issued photo ID" you are correct. That's a fairly high bar to clear. That's the way my carrier does it, and I assume if they violate their own procedures I could evaluate my legal options... though as a practical matter I use a VOIP # which requires a 2FA protected login to port out for vendors that force me to use SMS 2FA.