I’m a little... confused, is this blog post informed by one data point and then extrapolates a set of conclusions / reasons / motives? I can understand the sent

I’m a little... confused, is this blog post informed by one data point and then extrapolates a set of conclusions / reasons / motives? I can understand the sentiments of the article and poster, but I am not convinced of the premises that Gmail always prepares affirmative responses, and I’d love to see more data on that point specifically.