3 ms·
A few years ago I bought an XPS 15 9530 (2013) and I hate that thing. A few months after I got it the touch screen failed. Dell put some effort into repairing
by arendtio 7y ago
A few years ago I bought an XPS 15 9530 (2013) and I hate that thing.
A few months after I got it the touch screen failed. Dell put some effort into repairing it (about an hour of remote support for updating the BIOS and afterward a technician visited me twice to replace the display (the first time he didn't have the correct replacement screen at hand)).
However, a while later the screen started to flicker sometimes. At first, I took it for a software issue and since I didn't use the laptop that often I didn't really care. When I realized that it was, in fact, a hardware defect (again), the warranty had expired.
So good Linux support is one (very valuable) thing, but if the build quality is that bad (I mean, even my 300€ first gen Eeepc still runs with fewer problems), I am not willing to pay the XPS premium again.