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this is usually a communication problem from engineering. you have to be able to describe the impact of the risk and benefits and make a business case for it. n
by foolfoolz 7y ago
this is usually a communication problem from engineering. you have to be able to describe the impact of the risk and benefits and make a business case for it. no one cares if you want to upgrade a framework. but if you are going to improve customer trust by using a newer version of something and result in less bugs / downtime it sounds a lot better
- rossdavidh 7y agoSure. But the risk of disruption is usually actually higher, in the short term, by paying off the technical debt. In the long run, of course, it will likely result in fewer/less risk of technical problems impacting customers. But the risk of there being a disruption right now, is nearly always higher if we pay down technical debt, than if we put it off. So again, you have to have something other than a short-term outlook on the part of the decision maker. Which does happen, of course, but not always, and not almost always either.