Just wondering: How long have you been working at this and are you personally happy with the state of things? Do you even use the site? Vendors always ask for f

Just wondering: How long have you been working at this and are you personally happy with the state of things? Do you even use the site? Vendors always ask for feedback but a) when you submit feedback, it usually disappears in a black hole b) if they actually used the stuff themselves they would already know about most problems. I don't want to attack you personally but MS support always has been a black hole and when I look at the feedback forums there are always these generic messages ("We are sorry,. Pleas help us to understand") that either are written by robots or certainly feel like that. But nothing ever gets resolved, there never is a direct answer to clear problems.