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On a side note, I haven't heard a single good thing from anyone about the ISP in question. One of their brands, VPS.NET, was an absolute nightmare and almost ta

On a side note, I haven't heard a single good thing from anyone about the ISP in question. One of their brands, VPS.NET, was an absolute nightmare and almost tanked the launch of one of our projects. A friend who made the mistake of going with them as well, had nothing but headaches. The main issues were reliability and poor customer care.

citricsquid 16y ago
Seriously, as much as their team "care" their product is absolute shit. My experience with vps.net has put me off UK2 for life, some of the things I've seen in the customer forum are just plain scary. Like the admission they don't have the infrastructure to handle DDoS attacks because it's "too expensive".
- archon810 16y ago
  Wow, really? I've been pondering whether I should get off linode and try out vps.net due to the elastic scaling they have (burstable memory, etc), but damn, they're this bad?
  - citricsquid 16y ago
    I was with them for 1 year, September 2009 - September 2010 and I've now moved to Linode. I would highly recommend you stay away from them. The longest I went without downtime was 90 days, in total I've had well over 40 hours of downtime within 1 year, I've never had that much elsewhere even on dedicated hardware that isn't as "redundant" as they claim to be. Their product is amazing if you don't care for stability and then it beats the competition hands down, but if stability and uptime matter to you at all stay away. If vps.net had the stability and reliability of Linode they'd rule the world. Sign up for a daily node ($1) and then login to the customer forum, you'll see so many reports of problems and this is after they recently "revamped" the forum and removed over a years worth of posts. I can't provide links because they removed my access.
felixge 16y ago
Just a few fun experiences I had with vps.net: * A server reset itself to a 3 month old backup overnight, their support was unable to explain it. * Random disk I/O issues bringing throughput to < 1 MB/sec * My favorite: Some internal routing issue on their end would randomly route my ssh attempts to another machine on their network. Their solution? Grant me access to this machine which was rented by another customer! Oh and of course, there was plenty of downtime thrown in for good measure. That being said: I really like their offering in theory, I just wish they could pull it off in practice.

citricsquid 16y ago

Seriously, as much as their team "care" their product is absolute shit. My experience with vps.net has put me off UK2 for life, some of the things I've seen in the customer forum are just plain scary. Like the admission they don't have the infrastructure to handle DDoS attacks because it's "too expensive".

archon810 16y ago
Wow, really? I've been pondering whether I should get off linode and try out vps.net due to the elastic scaling they have (burstable memory, etc), but damn, they're this bad?
- citricsquid 16y ago
  I was with them for 1 year, September 2009 - September 2010 and I've now moved to Linode. I would highly recommend you stay away from them. The longest I went without downtime was 90 days, in total I've had well over 40 hours of downtime within 1 year, I've never had that much elsewhere even on dedicated hardware that isn't as "redundant" as they claim to be. Their product is amazing if you don't care for stability and then it beats the competition hands down, but if stability and uptime matter to you at all stay away. If vps.net had the stability and reliability of Linode they'd rule the world. Sign up for a daily node ($1) and then login to the customer forum, you'll see so many reports of problems and this is after they recently "revamped" the forum and removed over a years worth of posts. I can't provide links because they removed my access.

felixge 16y ago

Just a few fun experiences I had with vps.net: * A server reset itself to a 3 month old backup overnight, their support was unable to explain it. * Random disk I/O issues bringing throughput to < 1 MB/sec * My favorite: Some internal routing issue on their end would randomly route my ssh attempts to another machine on their network. Their solution? Grant me access to this machine which was rented by another customer! Oh and of course, there was plenty of downtime thrown in for good measure. That being said: I really like their offering in theory, I just wish they could pull it off in practice.