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If you think you have one headed your way - you can call UPS (1-800-742-5877) and track a shipment, speak the tracking number and then hit 0 to talk to an agent

by MJR 16y ago

If you think you have one headed your way - you can call UPS (1-800-742-5877) and track a shipment, speak the tracking number and then hit 0 to talk to an agent and tell them you want to confirm the address for your package. They will tell you where it's going.

yesimnathan 16y ago
I called them a moment ago and did the same thing. Unfortunately she said that their system is down for maintenance or something but it should be back up sometime in the next few hours.
- yesimnathan 16y ago
  Are these being shipped directly from Google? Spoke with UPS about the two going to my ZIP (neither are to me) but the lady said that it was from "Insight"
Osmose 16y ago
Confirmed, this works. Sadly I'm not the one getting it. :(
- iphoneedbot 16y ago
  Yes, just tried it.. and the operator was nicely tight lipped (so kudos to UPS) * but it did confirm that Im not getting one either :(
  - RoyceFullerton 16y ago
    Same, she didn't tell me the address...but I found out I'm not getting one either.
    - tibbon 16y ago
      They told me the name of the person that the one in my area code is shipping to. Sadly not me.
dotBen 16y ago
I'm kinda concerned about the security angle on all of this. You have people phoning up UPS finding out the addresses of where packages are going, and potentially writing down the address if it turns out not to be theirs. You can see from the tracking results on UPS that UPS are leaving a lot of these on the steps of residences and thus if you setup the correct monitoring you now have the possibility of people running around to the houses of freshly delivered laptops to take them from the door step. Additionally, where people have signed for them, their last name is listed and with the addition of the zip code from the original source this creates further concern. I've already been able to find out the identity of someone who received one who lives in my zipcode because he has an unusual last name. I just searched for their last name + zipcode on Google and could confirm he is a developer at Engine Yard. The weak points in the chain are that UPS assumes you must be one of the authorized parties if you have a valid tracking number in hand, and so when you call up to enquire they take that as validation. What this really comes down to is how these tracking numbers + zipcodes became public in the first place (http://news.ycombinator.com/item?id=1996623 http://news.ycombinator.com/item?id=1996623)
- vikramhaer 16y ago
  I don't think they say the address right away when you ask for it. Fairly certain they ask you to confirm your name and the address that's meant to be on the package and mention if it is the same or not. Regardless, this certainly raises a concern.
  - SystemOut 16y ago
    Just did it and the call went like this: Me: I'd like to confirm the address of a package being sent to me. Agent: Is it the package ending in the code XXXX? Me: Yes Agent: What is the address? Me: The address is XXX XXXXX. Agent: No, the address listed is YYY YYYYY. Me: Thanks. Beyond being disappointed it wasn't my address I have to say I was a bit surprised they let the address out that easily. She could have easily just said that was not the address it was shipped to.
    - 16y ago

by MJR 16y ago

yesimnathan 16y ago

I called them a moment ago and did the same thing. Unfortunately she said that their system is down for maintenance or something but it should be back up sometime in the next few hours.

yesimnathan 16y ago
Are these being shipped directly from Google? Spoke with UPS about the two going to my ZIP (neither are to me) but the lady said that it was from "Insight"

Osmose 16y ago

Confirmed, this works. Sadly I'm not the one getting it. :(

iphoneedbot 16y ago
Yes, just tried it.. and the operator was nicely tight lipped (so kudos to UPS) * but it did confirm that Im not getting one either :(
- RoyceFullerton 16y ago
  Same, she didn't tell me the address...but I found out I'm not getting one either.
  - tibbon 16y ago
    They told me the name of the person that the one in my area code is shipping to. Sadly not me.

dotBen 16y ago

I'm kinda concerned about the security angle on all of this. You have people phoning up UPS finding out the addresses of where packages are going, and potentially writing down the address if it turns out not to be theirs. You can see from the tracking results on UPS that UPS are leaving a lot of these on the steps of residences and thus if you setup the correct monitoring you now have the possibility of people running around to the houses of freshly delivered laptops to take them from the door step. Additionally, where people have signed for them, their last name is listed and with the addition of the zip code from the original source this creates further concern. I've already been able to find out the identity of someone who received one who lives in my zipcode because he has an unusual last name. I just searched for their last name + zipcode on Google and could confirm he is a developer at Engine Yard. The weak points in the chain are that UPS assumes you must be one of the authorized parties if you have a valid tracking number in hand, and so when you call up to enquire they take that as validation. What this really comes down to is how these tracking numbers + zipcodes became public in the first place (http://news.ycombinator.com/item?id=1996623 http://news.ycombinator.com/item?id=1996623)

vikramhaer 16y ago
I don't think they say the address right away when you ask for it. Fairly certain they ask you to confirm your name and the address that's meant to be on the package and mention if it is the same or not. Regardless, this certainly raises a concern.
- SystemOut 16y ago
  Just did it and the call went like this: Me: I'd like to confirm the address of a package being sent to me. Agent: Is it the package ending in the code XXXX? Me: Yes Agent: What is the address? Me: The address is XXX XXXXX. Agent: No, the address listed is YYY YYYYY. Me: Thanks. Beyond being disappointed it wasn't my address I have to say I was a bit surprised they let the address out that easily. She could have easily just said that was not the address it was shipped to.
  - 16y ago