I think it would be good for you to speak with TVCs from disadvantaged groups and ask them if they have been subject to mistreatment. I did when I worked there,

I think it would be good for you to speak with TVCs from disadvantaged groups and ask them if they have been subject to mistreatment. I did when I worked there, and a lot of people are subtly and not so subtly mistreated by other employees. A female TVC I know was subject to unwanted sexual comments, and when she complained she was subject to retaliation by her FTE manager. TVC is just a different employment agreement yet many TVCs are treated as lesser than FTEs.