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They’ll call YOU if you’re paying for their ads platform. ‘Just checking in, making sure everything is going alright.’

• maxxxxx 7y ago
  I often get these cheerful E-mails from other vendors. When I tell them what's not going alright they set up a series of meetings with clueless people and nothing happens usually. I would expect Google to be the same.
  • viraptor 7y ago
    > they set up a series of meetings In my experience those meetings have the goal of explaining you how to use the product. If the issue really is that something doesn't work, it's not something sales people can do anything about.
    • maxxxxx 7y ago
      That’s correct. The problem is that you have to explain the problem several times but in the end nobody does anything.
• pentae 7y ago
  Thats sales, not support.