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As a counterpoint I have contacted Google Fi support four times and was very happy with the level of service. Though it's possible that all the issues I had was
by tomlu 7y ago
As a counterpoint I have contacted Google Fi support four times and was very happy with the level of service. Though it's possible that all the issues I had was within the scope of the first line of defence, and if you outside of that you get OP's experience.
Disclosure: I work for Google, but honestly I don't think it has particularly biased me to say nice things about Google Fi.
- seandoe 7y agoIt's interesting how we got downvoted for simply stating our experience. And I don't work for Google. So much negativity around such an economical service, almost seems fishy.