I had a similar experience with them. When the phone started rebooting constantly, they offered to send me a used phone as a replacement. While I balked, I had

I had a similar experience with them. When the phone started rebooting constantly, they offered to send me a used phone as a replacement. While I balked, I had little choice. As I was on a business trip, I asked if they could overnight it to me, at my own expense. The could not. Never buying another Google product again.