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TOC seems to conveniently leave out risk as a factor too. At least at the sales level. And yet the amount of failed systems migrations I've seen... If I have a
by ethbro 7y ago
TOC seems to conveniently leave out risk as a factor too. At least at the sales level. And yet the amount of failed systems migrations I've seen...
If I have a 50% chance to cut my IT budget by 15%, if I remake my org, is it worth it?
- teh_klev 7y agoI've seen some spectacular cockups over the years and eye watering sums of money burned because no-one factored in risk properly. And they more often than not happen on government projects, and usually some big name consultancy is heavily involved - Capita, PwC et-al.
- ethbro 7y agoHaving worked the consultant gig for a bit, we never talked about risk. Honestly, because most customers sponsoring projects were morons. If you told them there was a 25% chance of failure, they'd go with someone else who claimed a 0% chance of failure. I finally decided most of this was just sponsors covering their ass. If they initiated a project with risk and it failed, that reflected on them. If they initiated a project and the consultants claimed (winkwinknudgenudge) there's no risk, then if it failed those lying consultants were the only ones to blame.
- supercanuck 7y agoThis is pretty much the reason consultants exist. They are the employee's risk insurance.
- pergadad 7y agoOr just not the right expertise to launch and manage such a contract. Sadly really difficult for government to hire the right expertise - either hiring procedures are too complicated (equitable!) or slow (thorough!) or not interested (salaries not competitive as citizens would be outraged about gov paying high salaries for high expertise).