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He used the word lying. They didn't know they were lying. They were miswanting. And it's a HUGE glossed over fact when talking to customers.
by SlowRobotAhead 7y ago
He used the word lying. They didn't know they were lying.
They were miswanting. And it's a HUGE glossed over fact when talking to customers.
- davidivadavid 7y agoYes, it's the customer development version of the XY problem. https://en.wikipedia.org/wiki/XY_problem https://en.wikipedia.org/wiki/XY_problem