The only time I've done that in the current century is to confirm holiday hours when not made explicit on the web. eg. If it's New Year's, "are you open today,

The only time I've done that in the current century is to confirm holiday hours when not made explicit on the web. eg. If it's New Year's, "are you open today, what time will you close?" If the store is clever they will leave a pre-recorded message announcing holiday hours.