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Based on my experience that's pretty standard for european grocery stores. No cashier in Europe is ever going to bag your groceries. Despite bagging your own g

Based on my experience that's pretty standard for european grocery stores. No cashier in Europe is ever going to bag your groceries. Despite bagging your own groceries being a universal experience I haven't yet seen a local properly use a self-serve checkout kiosk. Instead of scanning an item and putting it in a bag on the weighing platform they instead scan the items and put them on the weighing platform, then pay, then put the items in the cart, move the cart towards the store exit and then bag their groceries.

SiempreViernes 7y ago
After my first experiences with the "bag-as-you-go" strategy causing the weighting platform to lose track of items I've scanned I gave up on that. Placing on the scales directly simply works more reliably.
wvh 7y ago
I just did that a few hours ago. It somehow feels like playing Frogger and Tetris at the same time, and I'm having trouble managing the multitasking. At least when the cashier does the scanning, you still have a bit of time to plan how to divide the load over the too few bags you took up front.
rini17 7y ago
I tried to, but it's impossible to resist temptation to rearrange stuff in the bags on weighing platform. The machine then seizes with complaint about unexpected stuff in bagging area. So I gave up on that.
- itronitron 7y ago
  The first two times I used the self-serve kiosk the machine complained constantly about unexpected stuff, and I noticed that I had placed my bags up to the edge of the platform. Now I place them in the middle of the platform and the machine seems happy. Either that or the store adjusted the sensitivity on the machines, hope that helps.
Gwypaas 7y ago
Here in Sweden stores have started to switch to self scan without scales. Cheaper to buy, uses less space and no nuisance for the customers. Or even better the stores that do self scan with a hand held scanner, just walk around continously bagging in your cart, put the barcode scanner in the holder when you exit and pay with NFC.

SiempreViernes 7y ago

After my first experiences with the "bag-as-you-go" strategy causing the weighting platform to lose track of items I've scanned I gave up on that. Placing on the scales directly simply works more reliably.

wvh 7y ago

I just did that a few hours ago. It somehow feels like playing Frogger and Tetris at the same time, and I'm having trouble managing the multitasking. At least when the cashier does the scanning, you still have a bit of time to plan how to divide the load over the too few bags you took up front.

rini17 7y ago

I tried to, but it's impossible to resist temptation to rearrange stuff in the bags on weighing platform. The machine then seizes with complaint about unexpected stuff in bagging area. So I gave up on that.

itronitron 7y ago
The first two times I used the self-serve kiosk the machine complained constantly about unexpected stuff, and I noticed that I had placed my bags up to the edge of the platform. Now I place them in the middle of the platform and the machine seems happy. Either that or the store adjusted the sensitivity on the machines, hope that helps.

Gwypaas 7y ago

Here in Sweden stores have started to switch to self scan without scales. Cheaper to buy, uses less space and no nuisance for the customers. Or even better the stores that do self scan with a hand held scanner, just walk around continously bagging in your cart, put the barcode scanner in the holder when you exit and pay with NFC.