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The $1,632 Copy Of Microsoft Vista
- sriramk 18y agoIts probably a bad thing to reveal which company I work for here :). The right people at MSFT are on the case (on a Sunday morning during Memorial Day weekend no less) and are trying to sort things out. I left a comment on the Consumerist post asking Bill to send me an email so that we can speed things along.
- LogicHoleFlaw 18y agoThere's no excuse for billing mistakes like this. But everyone needs to be aware that using a debit card for purchases like these (any large dollar amount) can cause problems like this. If the gentleman in question had used a credit card a solution would be one chargeback away. Debit cards are convenient but their great weakness is that if there is a mistake with your account you are locked away from your money until it is resolved. With credit it is the card issuer's money which is under contention. Protect yourself. Use a credit card for purchases, then pay off the balance. It's safer than giving a merchant direct access to your bank account.