My experience agrees. I had a bad rental from Hertz, and American Express rejected my chargeback three times. The evidence Hertz provided was literally a lette

My experience agrees. I had a bad rental from Hertz, and American Express rejected my chargeback three times. The evidence Hertz provided was literally a letter that just said they provided services for 5 days, even though they provided me with a detective vehicle and charged me for 10 days. I understand the point of contention on how much I should pay for a broken car, but I don't understand why American Express can't check that the time period is wrong. In the end, Hertz at least refunded the overcharged number of days because it was so easy to convince anyone paying attention that it was wrong ...