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> However, almost every time, erroneously charged renters are still fighting the charges they received in court and all the fines that come along with them. Th
by jarofgreen 7y ago
> However, almost every time, erroneously charged renters are still fighting the charges they received in court and all the fines that come along with them.
This surely is the bit that makes it unacceptable - mistakes happen, but if they do I would expect Hertz to step up, apologise like hell, sort everything out with the law, and pay a substantial "sorry" payment. How are these people still in trouble? Is this a case of Hertz refusing to accept liability because they are scared of law suits or something?
- Cthulhu_ 7y agoHertz doesn't have to accept liability; they made a false accusation, there's laws against / about that. It's trickier in a court when a company does it though, there's probably alternative laws meaning companies get away with it. I mean look at the DMCA and the thousands of invalid takedowns happening on e.g. youtube. Different thing though because it's not a legal accusation, people don't get arrested over it, etc.
- op00to 7y ago> It's trickier in a court when a company does it though A person had to call the police and declare the car stolen, right? That person filed a false report if they were not 100% sure the car was not stolen. Let's hope there's not a REST API for reporting stolen cars.