The problem isn't the $7.25 specifically, it's what he was expecting them to do for that rate. Why would anyone deal with a minimum wage job being, I'm assumin

The problem isn't the $7.25 specifically, it's what he was expecting them to do for that rate. Why would anyone deal with a minimum wage job being, I'm assuming, a call center operator when a) you can get paid the same to do far less stressful work or b) get paid more to do the same level of work? Secondly, notice how he never gives updated turnover numbers - an omission of note, that probably means they didn't really improve much. This guy most likely hasn't solved any problem other than what bullet point he's going to put on his resume when he parachutes to another company.