5 ms·
Not the most user-friendly replacement process here, Google. First I had to chat with a representative, which wasn't terrible but still took time. Now I need
by turtlegrids 7y ago
Not the most user-friendly replacement process here, Google.
First I had to chat with a representative, which wasn't terrible but still took time.
Now I need to place a "replacement order" for a new set of keys. And it's charging me $1.00 for the replacement key plus $0.07 tax.
And on top of all that I need to print labels for fedex, box up the old keys, and drive the ewaste box to a fedex/kinkos/whatever.
Maybe Yubikey wasn't so terrible after all...
- acchow 7y agoWas the replacement order site not working for you?
- turtlegrids 7y agoNot clear to me what 'working' means to you. The replacement site worked by sending me to a contact form where I had to chat with a representative then wait for an email to initiate an RMA where I had to pay $1.07 via credit card.