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"Move fast and break things" works for software you deploy on your infrastructure since you can always make changes quickly at very little cost. Website 5 pixel
by TAForObvReasons 7y ago
"Move fast and break things" works for software you deploy on your infrastructure since you can always make changes quickly at very little cost. Website 5 pixels off? Make a CSS change and roll it out to your systems.
To execute the same thing with hardware credibly, you have to accept the idea of a mass recall and replacement of faulty parts. That works for many companies like Anker, which goes out of their way and proactively replaces parts.
You can't apply the software deployment model and be nonchalant and brusque when customer issues arise. The combination just serves to turn off the masses.