> Over the last decade or so, I've evolved my expression style to a much more discussion oriented tone (de-escalating the situation) rather than a debate orient

> Over the last decade or so, I've evolved my expression style to a much more discussion oriented tone (de-escalating the situation) rather than a debate oriented one (trying to prove yourself right, often escalating tensions). I've been heading this way over time, and as you clearly have experience that it works I'll make an effort to try harder. Nothing like learning from other people's wisdom - thanks!