This is an outsourced cloud database. Oracle provides the backup systems for them. The kind of people who buy Oracle do it because they assume that because Orac

This is an outsourced cloud database. Oracle provides the backup systems for them. The kind of people who buy Oracle do it because they assume that because Oracle is charging them millions of dollars that Oracle is doing the right thing for them. I don't know all the details here but it is very easy for me to imagine that the Oracle cloud system was indicating all systems go on the backups front and they didn't know they that a reboot would make the backup/restore completely fail when the key was lost. This is in fact the very thing that a good agile devops shop will prevent by not relying on Oracle to handle it for them. That's why the comment I was replying too looked kneejerk and not the result of having read the article to me.