Like help desk tickets :) The issue I see is that such a system makes visible to all "the elephant in the room" that Fred Wilson is more important and more pow

Like help desk tickets :) The issue I see is that such a system makes visible to all "the elephant in the room" that Fred Wilson is more important and more powerful than most of the people sending him email. This is ok -- I accept this and would like some visibility into the queue [Note that I've never contacted him, so this is hypothetical]. However, he risks the public hoopla which would come with his proclamation of the obvious. There seem to be a bunch of unwritten social rules which preclude this sort of thing. Perhaps this system could be portrayed publicly as his "secretary"? There certainly is a long and accepted social tradition of the powerful putting a layer of indirection between themselves and their public.