I don't get this concern: "I've thought about getting an email assistant. But I am worried that putting more capacity into the system will simply create more v

I don't get this concern: "I've thought about getting an email assistant. But I am worried that putting more capacity into the system will simply create more volume that will eventually overwhelm the increased capacity." Ok, building more roads might entice more people to switch to cars. But not every system has this positive feedback loop. Good secretaries have their ways of discouraging unnecessary communication.