does that really recompense for the possibility of sustaining permanent damage to a product you purchased on a marketplace you believed to be safe? Is it really

does that really recompense for the possibility of sustaining permanent damage to a product you purchased on a marketplace you believed to be safe? Is it really ok to sell fraudulent products that could harm the user as long as you give a full refund? fine, but the trust is destroyed. This seems like an effort to avert bad publicity, I don't think they would email a customer about a fraudulent product in any other case.