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You're right there's a market for integrating it with CRM, at one of my previous employers we had an automated CRM system (built in-house) which scanned you ema
by ig1 16y ago
You're right there's a market for integrating it with CRM, at one of my previous employers we had an automated CRM system (built in-house) which scanned you email and on your homepage automatically told you any news stories related to your contacts.
(I think they did this by converting email -> domain -> domain to ticker symbol -> ticker symbol to news feed rather than any sophisticated NLP thought)
Personally I'd be more worried about legal issues than profit margin for a service like this.
- yesimahuman 16y agoI'm curious, what legal issues come to mind? We've thought through many and what we always land on is "it's a gray area". Very little precedent and lots of existing services with similar functionality.
- ig1 16y agoCopyright primarily. Fair dealing/usage doesn't protect commercial use except in fairly limit circumstances. Generally search engines get away with it because of "implicit licensing" and the fact that content owners want to have their content indexed. When you're using the content of someone who doesn't want to be indexed, there's no real legal defence for creating a derivative work. (IANAL but I took a couple of courses in IP law at uni)