Because it's hard to tell the truth when you know the first reaction will be highly negative. This comes to mind as an example of how things might have gone di

Because it's hard to tell the truth when you know the first reaction will be highly negative. This comes to mind as an example of how things might have gone differently for Boeing if they'd handled this better: https://www.ou.edu/deptcomm/dodjcc/groups/02C2/Johnson%20&%20Johnson.htm https://www.ou.edu/deptcomm/dodjcc/groups/02C2/Johnson%20&%2...