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I dislike PayPal as much as the next guy, but I don't get this: > PayPal will also stop letting you refund the percent they take out so you will be holding the

I dislike PayPal as much as the next guy, but I don't get this: > PayPal will also stop letting you refund the percent they take out so you will be holding the bag when you refund a customer. When I refund a customer, I wouldn't expect the power company to refund the electricity spent serving that customer, and I wouldn't expect UPS/FedEx to refund the delivery of that customer's package. Why should PayPal refund the costs of the customer's transaction ?

tssva 7y ago
Also PayPal is not alone in this practice. Many credit card processors when using bundled and fixed fee pricing also don't return transaction fees when you issue a refund. For example Stripe. A good reason to get interchange plus pricing from your CC processor.
Reason077 7y ago
It's common practice within the payment industry. When a refund is issued for a credit card transaction, the interchange fees are (or at least, should be) refunded to the merchant. This will be particularly true for a large payment processor like PayPal, since they will have a lot of negotiating power when it comes to the transaction/interchange fees they pay.