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How does he know what users want? I presume by the term "user" he means someone is not one of the authors or who cannot1 themselves modify the software as they
by 3xblah 7y ago
How does he know what users want? I presume by the term "user" he means someone is not one of the authors or who cannot1 themselves modify the software as they wish.
As a user, I do not ever recall being asked what I wanted by anyone at Mozilla nor have I ever heard of any other user being asked.
1 I could modify Firefox but the compile process requires more time and resources than what I consider reasonable.
- ianbicking 7y agoMozilla uses telemetry in their products to try to understand what Firefox users want. We only use telemetry to improve our products (which is directly related to understanding user desires), and we have a data review policy to ensure we are collecting data in an attempt to improve things for those people we collect data from. Additionally Mozilla regularly surveys samples of its user base, and conducts in-depth interviews of the public to try to understand desires.
- 3xblah 7y agoAre the dates, detailed methods and raw results of the "surveys" and "in-depth interviews" made available to the public?