> Sounds like Uber won here: they didn't pay out, the customer didn't sue, and the customer was happy enough about shitty clothes with no redress that they are

> Sounds like Uber won here: they didn't pay out, the customer didn't sue, and the customer was happy enough about shitty clothes with no redress that they are continuing to use the service. Job well done, Uber! Also, free advertising and reputational damage! I've literally never used Uber because of stuff like this, and I discourage others from using them also. I mostly drive myself, but I'm content to use regular taxis and occasionally Lyft.