1800 is big number. When you piss off these many people, they talk, they let their friends know, they tweet. It's a world of instant information that spreads li

1800 is big number. When you piss off these many people, they talk, they let their friends know, they tweet. It's a world of instant information that spreads like wild fire. You are easily talking about turning away 18000 or even million users depending on who picks up their frustration. You are one journalist away from disaster. So if you got to piss off these many people, you better have real good reason and be able to explain it convincingly. You show empathy. You have path for switch. You give enough of notice. I see none of that in Google's blog post. Absolutely none. They have hired people who simply don't care or perhaps are so dumb that they don't even know the damage they are doing. Next time when Google guy show up at interview, make sure to ask him/her big decisions he/she made about product shutdowns and how they executed on them.