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I just struggle to see how a team in which everyone is not on the ball over e.g "noticing the things that might have been dropped" can ever be high performing.

I just struggle to see how a team in which everyone is not on the ball over e.g "noticing the things that might have been dropped" can ever be high performing. Its a managers job to train and build their teams skills in these areas, not to be the grunt... (agreed on the project managers; but it wasnt clear if thats what you meant in your initial post)

jrochkind1 7y ago
Is it "grunt work", or is it a "specialist job"? I don't think it's grunt work. I think it's work that requires skill, professional judgement, finesse, continual learning, consistent attention over time, is crucially important, and can be very rewarding. To bring it back to the OP, disrespecting it as "grunt work" is what gave the hypothetical character portrayed in the OP a career dead-end as a reward for performing vitally important skilled work well, and on their own initiative since the organization hadn't provided for it.