> I fear that fundamentally support related business units are just not likely to have anyone who knows how to do it right (even if suddenly given resources), l

> I fear that fundamentally support related business units are just not likely to have anyone who knows how to do it right (even if suddenly given resources), let alone care. Yeah, the rot starts from the top and needs to be fixed from the top, and least in today's corporate structures. I think it's the conventional wisdom of C-suite people that needs to change.