Meh, if anything the Apple Store is a victim of its own success. For all the complaints in this thread about slow Genius bar experiences, it's important to reme

Meh, if anything the Apple Store is a victim of its own success. For all the complaints in this thread about slow Genius bar experiences, it's important to remember it was originally designed and conceived as a way to teach people HOW to use their new Mac's and iPhones. In the early 2000s Mac's were still considered toys and Apple was trying to get around that by allowing people to learn as much as they can about their new hardware. Apple consistently gets top ratings for customer service across the industry, and not saying there isn't room for improvement, obviously there is, but point me to another electronics company of Apple's size that is doing it better?