This was how my keyboard looked after my last repair from Apple. They were so busy that day they shuffled me out without getting to inspect it in store: https:

This was how my keyboard looked after my last repair from Apple. They were so busy that day they shuffled me out without getting to inspect it in store: https://twitter.com/syneryder/status/1066258885923635200 https://twitter.com/syneryder/status/1066258885923635200 I mean, it was an easy enough fix that I ended up fixing it myself on this model rather than take it back. But for a company that used to pride itself on "painting both sides of the fence", now they're not even painting the front of the fence. I've moved on to a Lenovo ThinkPad X1 now - I don't "love" it, but so far it's required no repairs and been reliable, while that MacBook Pro has had 6 repairs during its 3 year lifetime (all internal SATA cable replacements).