> I'm not a dev, but this feels like arguing with a strawman. It's not. I make the same complaint about developers I manage and it's so prevalent across the in

> I'm not a dev, but this feels like arguing with a strawman. It's not. I make the same complaint about developers I manage and it's so prevalent across the industry, I'm surprised you think it could be fiction. Of course, in large companies with a glut of process, making a change on a production system without testing is basically unthinkable. The reality is that most businesses have nothing more than production to work with. People STOP saying things like this, when they are berated and/or overwhelmed and/or discouraged by details, as outlined in this letter...enough times. Interesting fact: I worked on DrLaura.com's forum website in the late 90's when the naked college photos of her came out. They constantly were deleting posts and threads regarding the photos. Then, they ROUTINELY deleted entire forums. I put 7! popup warnings in front of this action, and the owners kept complaining that the moderators were doing it "accidentally" too often. Never underestimate the tenacity and willful blindness of customers.