My current job doesn’t call me very often, but recruiters and HR folks love the phone. Likewise, small businesses are way easier to deal with on the phone vs. o

My current job doesn’t call me very often, but recruiters and HR folks love the phone. Likewise, small businesses are way easier to deal with on the phone vs. online (larger ones are a toss-up). I guess I’m convinced that it could be done, but I’m less convinced that it makes sense, and baffled as to why you’d pay for a phone and then go to such lengths to avoid using it.