I had the opposite experience once at the Ala Moana store. Needing the 1/4 in. headphone adapter (separate rant) I waited patiently, got someone’s attention, an

I had the opposite experience once at the Ala Moana store. Needing the 1/4 in. headphone adapter (separate rant) I waited patiently, got someone’s attention, and made my purchase. They kindly informed me that next time I should self-service with the Apple app. Meaning I should have walked in, pulled item from shelf, checked myself out, and walked out.