when my Mac had a serious problem, i was so disappointed by the low level of service at my local Apple Store that I looked on Yelp for a good one. i would have

when my Mac had a serious problem, i was so disappointed by the low level of service at my local Apple Store that I looked on Yelp for a good one. i would have driven a hundred miles to get away from the smug, the problem denials, the repeated trips, the incompetent repairs carried out with defective used parts. but there weren't any good ones. the Yelp ratings for all the stores in my area were just meh, or downright bad. i felt like i'd been tricked into buying an expensive, unmaintainable hunk of aluminum. i like Macs, but those experiences made me want to avoid any more Mac purchases.