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Maybe I'll be able to reach other ProtonMail users here - does anyone else have persistent issues logging in to the web client? I use Firefox, LastPass, and Aut
by ahelwer 8y ago
Maybe I'll be able to reach other ProtonMail users here - does anyone else have persistent issues logging in to the web client? I use Firefox, LastPass, and Authy for 2FA. I have to try 6-7 times to log in every time, it drives me nuts. If it weren't for the mobile app I would have dumped this service long ago (for which I pay $50/year). This is the only site where I have issues logging in.
- keawade 8y agoI've been using ProtonMail for about a year and I've never had an issue logging in. The web client is the primary interface I use.
- deleted 8y ago[deleted]
- ahakki 8y agoI’ve stopped using ProtonMail because the mobile client (iOS) kept logging me out at seemingly random intervals. With two passwords and TOTP it became a real hassle. Especially as notifications would stop, and I would only notice once I opened the app (why would I if I don’t get a notification?).
- a-ve 8y agoMight be an issue with LastPass. Bank login pages in my country acted weirdly with Lastpass. I've since switched to Bitwarden and haven't faced any issues.
- anonuser123456 8y agoDo you have multiple protonmail accounts? Lastpass behaves poorly when you have multiple accounts at the same domain. It will overwrite the password selection with the default/other account if you login too quickly.
- craftyguy 8y agoWhy don't you try contacting protonmail's support rather than being offtopic here?
- elliotec 7y agoI have never had problems logging in. I use my ProtonMail credentials in Firefox, Chrome, and Brave, and FaceId on the iPhone. Zero issues in over a year of using it. Have you tried contacting their support team?