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Yes! The Genius Bar experience has been terrible (especially as a somewhat socially anxious person) the past few times I've been there. A lot of sitting while c
by dmart 7y ago
Yes! The Genius Bar experience has been terrible (especially as a somewhat socially anxious person) the past few times I've been there. A lot of sitting while constantly busy employees buzzed around, unsure if I was waiting in the right place, hoping someone would come by and ask what I there for.
It's like they're emulating the real bar experience, with a bunch of overworked and inattentive bartenders. Just give me a dedicated line to pick my stuff up.
- beamatronic 7y agoHonestly I have felt many times that the Apple Store could use a vending machine for iPhones. Anything that somebody might want to just grab and go no matter how expensive.
- rootusrootus 7y ago1000% agree. I don't always want someone to walk me through setting up my iPhone. I've used them since the very first one, I don't need any help. Take my money already and let me get out. Even just picking up a set of airpods for my wife took far longer than it should have. A vending machine would be all kinds of awesome, maybe like the ones Best Buy has at the airport (which sells some Apple products like airpods, coincidentally...)
- beamatronic 7y agoI had the opposite experience once at the Ala Moana store. Needing the 1/4 in. headphone adapter (separate rant) I waited patiently, got someone’s attention, and made my purchase. They kindly informed me that next time I should self-service with the Apple app. Meaning I should have walked in, pulled item from shelf, checked myself out, and walked out.
- neivin 7y agoQuestion: Why don't you just order online and have it shipped to your office/home?
- PKop 7y ago> Take my money already and let me get out This is what online ordering was made for.
- HeWhoLurksLate 7y agoSome universities have those- they're honestly pretty neat.
- beamatronic 7y agoAirports even have them too, branded as “Best Buy”...
- digikata 7y agoA pizza place I went to had a system where your order was in a warming oven with individual doors. Punch in your order num, pull out your pizza box and go.
- jclardy 7y agoYes on the line - Apple has seemingly wanted to eliminate lines from their stores, only to the detriment of their customers. Lines are useful for knowing how long a wait time is...instead you get put into invisible queues around the store and only they know your spot in line and how long it’ll be before some random employee gets assigned to you.