3 ms·
I can contrast with my recent experience at Best Buy. Last weekend, they had $50 off the new Series 4 Apple Watches. I dreaded going in-store because of my prob
by ericabiz 7y ago
I can contrast with my recent experience at Best Buy. Last weekend, they had $50 off the new Series 4 Apple Watches. I dreaded going in-store because of my problems with Apple Stores.
But I went in, asked the Samsung guy where the Apple Watches were, and he pointed me to a counter in the middle of the store with 2 registers. I had a brief conversation with a sales guy there, confirmed the $50 off, size, and color I wanted.
I waited about 5 minutes and a different guy brought one from the back, complete with a silly dramatic bow where he handed it to the first guy (made me laugh.) I declined the warranty, swiped my credit card, signed, and was on my way.
The entire process took about 10 minutes, whereas buying at the Apple Store can definitely result in the "ping-pong" effect and can take upwards of an hour. And they were not pushy about the warranty.
I would buy from Best Buy again given this experience.
- bwoj 7y agoLate 2017ish, I bought a new MBP from Best Buy. As I was completing the purchase, the store manager came out to thank me personally for my business. I've seen zero evidence that anyone working in an Apple store cares that much about the customers.