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I spent four weeks trying to order a genuine replacement keyboard for for my X1 after Lenovo Service tried to charge me $400 for a user-replaceable part. The pa
by phlyingpenguin 7y ago
I spent four weeks trying to order a genuine replacement keyboard for for my X1 after Lenovo Service tried to charge me $400 for a user-replaceable part. The parts order line was only open a few hours a day and hold times tended to go past their closing time. I'll never Lenovo again.
- davidy123 7y agoYes, but what I'm suggesting is you pay the pretty low cost multi year on-site (they come to your place) comprehensive service plan.