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Yea they persuade you to buy more from them with bad service. Flawless logic right there.
by seqastian 7y ago
Yea they persuade you to buy more from them with bad service. Flawless logic right there.
- FireBeyond 7y agoNo, he means that they value replace over repair. Like when I brought a MBP in with a charging circuit issue - just wouldn't charge, OS said battery was healthy, but at 0% capacity. Would run on AC. I thought $200... no... $600. Not "Would you like to schedule that service?" (I didn't - for its use case it could stay on AC the rest of its life)... but the first comment after the price? "That's quite a bit, huh? Maybe we should talk about getting you into a new Mac instead?"
- JoelTheSuperior 7y agoYup, noticed the same in the UK. I can't help but feel like the prices are intentionally kept high to pressure people to replace rather than repair.