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We have a chat widget for our product aimed at elemantary school teachers and they absolutely love it. We get everything from random praise, to sales inquiries
by lostsock 7y ago
We have a chat widget for our product aimed at elemantary school teachers and they absolutely love it.
We get everything from random praise, to sales inquiries, to technical support questions, questions about the resources themselves, pedagogical questions.
We use slaask.com (which incidently I first saw on HN) so each incoming chat request is just a new channel on slack, super easy to use and a huge feature for us. In fact it's one of the most often commented on part of the presentation where we ask prospective clients to say hi and they get an answer back from a real person within seconds, it's really helped our conversion rates.