Why do you use a credit card from a company that (a) does not how to email you or notify you via app, and (b) dumps their fraud protection back onto you by for

Why do you use a credit card from a company that (a) does not how to email you or notify you via app, and (b) dumps their fraud protection back onto you by forcing you to handle number misuse; and if the problem was actual fraudulent use, your card woud be canceled so how would reaching you on the phone help, as the response to fraud is to cancel your card # and issue another one?