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My sister works for a small company and dealt with the BBB. This article is on par with their experience. Because they were a small company, they decided not

My sister works for a small company and dealt with the BBB. This article is on par with their experience. Because they were a small company, they decided not to get involved with the BBB. Only then did they realize that if you do not you start out with a bad mark if someone looks up your company. I believe she said a "C-" was given to them by not being a member of the BBB. The only way to resolve this was to become a member. Talk about racketeering.

tdupree 16y ago
My wife works for a large company that is in a similar situation. They are not a member of the BBB (thus not accredited) and there is one complaint on the BBB that was filed 3 years ago. This single complaint gives them a D- rating. A newly formed competitor of theirs, less than 2 years old, became a member of the BBB from the get go and is heavily promoting the fact that they have an A+ and the company my wife works for doesn't. The BBB wants approx $16,000 for them to become accredited. Unless they pay, they can't increase their rating to anything decent, even if they work with the BBB to resolve that single complaint from 3 years ago. It's pretty bogus.